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Terms and conditions

Abtalifeline.org.uk is owned, operated and made available by ABTA LifeLine, registered Company name The ABTA Benevolent Fund, company No, 0280267, charity No.295819.

1. When do these conditions apply?

When you access or use any part of abtalifeline.org.uk you’re agreeing to be bound by the following conditions of use. If you don’t wish to be bound by these conditions, you may not and should not access or use this website.

We may change these conditions at any time without giving any notice to you. If you continue to access and use abtalifeline.org.uk you agree to be bound by the most current version of the conditions of use. Please check these conditions from time to time to see if any changes have been made.

2. Our copyright

Except where otherwise indicated, the content of any abtalifeline.org.uk web pages (which for the avoidance of doubt includes the design, text, graphics, and any other content and arrangement thereof) and the software used therein, is the property of and is owned and controlled by ABTA LifeLine. All such content is the copyright material of ABTA LifeLine or our associated/chosen content-provider organisations.

All information displayed as a result of an abtalifeline.org.uk search is extracted from one of the copyright works (databases) owned and controlled by ABTA LifeLine. The information displayed is also a copyright work © ABTA LifeLine. All rights are reserved by ABTA LifeLine.

3. Permitted uses by you

Save as provided below, no materials from abtalifeline.org.uk may be copied, downloaded, reproduced, broadcast, shown or played in public, republished, uploaded, posted, stored, transmitted or distributed in any way or adapted or changed in any way.

Subject to any applicable licences from third-party content-providers, you may electronically copy and print in hard copy, portions of abtalifeline.org.uk for your personal, non commercial use only. You aren’t permitted to sell or trade in any material so copied. Any other use, modification, distribution or republication without the prior written consent of ABTA LifeLine is similarly strictly prohibited. You may, however, copy and distribute any or all portions of any press releases or notices intended for general public use by ABTA Lifeline. The use of multiple searches to extract ABTA LifeLine database details for commercial benefit or use is strictly prohibited.

You may only access password-protected information if you’re entitled to do so by virtue of being authorised to access abtalifeline.org.uk as an employee, director or partner of an ABTA Member or Partner or are otherwise granted permission to access this information by ABTA Lifeline. You must comply with the terms of this clause in respect of all content, advice, guidance and information within this area unless the entitlement to distribute, copy or otherwise use such content is clearly granted by ABTA Lifeline.

4. No licence

Except as expressly provided, nothing contained in these conditions or anywhere on abtalifeline.org.uk shall be construed as conferring any licence under any of ABTA LifeLine's or any third party's intellectual property rights.

5. You use abtalifeline.org.uk at your own risk

You use abtalifeline.org.uk at your own risk and ABTA LifeLine makes no warranties or guarantees as to the availability or accuracy of abtalifeline.org.uk or as to the accuracy or fitness of any of the information in abtalifeline.org.uk. Much of this information is provided by third parties and its accuracy can’t be reasonably verified by ABTA.

ABTA LifeLine makes no representation or warranty or condition, either express or implied, to you:

  • That abtalifeline.org.uk will be uninterrupted or error-free
  • That abtalifeline.org.uk or the computer server from which it’s made available, are free of any viruses or other harmful components or programmes
  • As to the accuracy, content, timeliness, completeness, legality, reliability, quality or suitability of any information, advice, content, service or search results provided by abtaLifeline.org.uk
  • As to the quality or suitability of any goods or services or information received through or advertised on abtalifeline.org.uk or received through links provided on abtalifeline.org.uk, whether from ABTA Members or other third parties. 

6. Limitation of liability 

Under no circumstances will ABTA LifeLine, or any other party involved in the creation, production, maintenance or distribution of abtalifeline.org.uk, be liable for any damages either direct, indirect, incidental, special or consequential (including but not limited to loss of: profits, business, anticipated savings, goodwill, opportunity, use of data or other intangible losses) that result from any of the following:

  • The use of and reliance upon abtalifeline.org.uk
  • Any inability to use abtalifeline.org.uk
  • Any errors, omissions, interruptions, suspension, termination, deletion of files or email, mistakes, defects, viruses and other harmful creation, delays in operation, transmission or service response time, or any failure of performance by abtalifeline.org.uk including without limitation those arising from acts of God, communications failure, theft, destruction or any unauthorised access to ABTA's data, records, programmes or services
  • Any services or products, information or advice received through or advertised on abtalifeline.org.uk or through any links provided on abtalifeline.org.uk.

ABTA LifeLine is unable to ensure or guarantee the security of any information transmitted over the internet. Any information or data which you transmit to or by using abtalifeline.org.uk is done at your own risk and ABTA LifeLine won’t be responsible or liable for any damage that may result from transmitting such information.

If any jurisdiction doesn’t allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.

7. Miscellaneous

These conditions and any and all documents referred to herein form the entire agreement between you and ABTA LifeLine with respect to the use of abtalifeline.org.uk. If any term in these conditions is determined by a court to be illegal, invalid or in any way unenforceable, that provision shall be severed from these conditions and the remaining provisions shall continue in full force and effect.

Recipients of emails from ABTA LifeLine should check the email and any attachment for the presence of viruses.  The company accepts no liability for any damage caused by any viruses transmitted by email.

8. Jurisdiction and governing law

These conditions shall be governed by and construed in accordance with the laws of England and Wales. As abtalifeline.org.uk can be accessed from other places around the world with different laws from those of England, when you access abtalifeline.org.uk you agree that the laws of England will apply to all matters relating to your use of abtaLifeLine.org.uk. You and ABTA LifeLine also agree to submit to the non-exclusive jurisdiction of the English courts, with respect to such matters.

9. Contact

Questions and comments regarding these terms and conditions should be addressed to the Company Secretary, ABTA LifeLine, 30 Park Street, London SE1 9EQ. You can also email us.